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Next Session: 8.30am, Tue 9 Sept until 5.00pm, Fri 12 Sept 2008
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Qualification, 60 points
Complete Package Outline
The content in the "Complete Package" Marketing Course is a combination of the most important and relevant topics from the original Marketing 1 & 11 Modules. This training package provides participants with an advanced technical level of learning.
The modules are designed for all marketing managers wanting to enhance their knowledge of shopping centre strategic marketing. Topics such as Strategic processes, issue management, leadership and motivation are added value subjects included in this course.
Social Media and effective use of web sites is an important component of our Shopping Centre Marketing today. Traditional media alone is no longer sufficient to connect with customers. Content Management is crucial and we will show you how to manage this important topic in this new combined "Complete Package" course.
NOTE: All levels of Marketers are welcome at this course.
This advanced level of learning is interactive, interesting, relevant and fun.
Topics include:
Module D - Direction: 20 points
Module F - Finished Product (Development Marketing): 15 points
Module C - Creative & Event Management: 10 points
Module E - Essential Requriements: Advanced: 15 points
Module S- Social & Web Marketing 20 points
Module D - Direction: 20 points
An advanced level subject, this module discusses the blueprint for marketing success and includes the Lyn Flannery master template for the shopping centre strategic marketing plan and the master template for advanced brand management. All sessions in this module are designed to improve your skills in implementing and maintaining a strategic marketing focus.
Highlights: Sessions discuss & workshop:
- The pitfalls associated with strategic marketing.
- Case studies that show the importance of strategy in achieving success.
- How choosing the wrong tactical campaign can fail to deliver long term strategic results.
- The seven key steps needed to protect marketing strategy from being "killed" off before reaching the market.
- The Lyn Flannery highly effective marketing plan template.
- Advanced brand management processes for shopping centres.
Module F - Finished Product: 15 points
An advanced level subject, this module addresses shopping centre development marketing. Many shopping centres are undergoing development or planning one and it is important for Marketing Managers to fully understand the impact this can have on a shopping centre's trading pattern. Implementing the right strategy is essential to on-going success.
Sessions discuss & workshop:
- Understanding the need to extend or refurbish.
- The "journey" through the development phases.
- Maintaining customer loyalty.
- Strategic intent and the foundation evolution processes.
- The communication and protocol strategies.
- The secrets of not only achieving a successful opening but more importantly a positive post opening and on-going sales surge.
- Trends in refurbishment marketing with associated topics and case studies.
Module C - Creative & Event Management: 10 points
An advanced level subject, this module looks at creative processes and discusses the different levels of creative used in shopping centres, from advertising to display, signage and merchandising - International trends are used as examples.
The module also covers all elements of visual and sensory mediums.What sells the idea? What type of medium will deliver the message and why? How does the choice of medium affect the delivery of creative strategy?
Sessions discuss & workshop:
- The creative processes - the creative brief - evaluation of creative submissions.
- Choosing the right level of creative resource for your budget.
- Understanding what creative will deliver impact and gain a response from a shopping centre customer and the call to action response mechanisms to drive customer traffic and sales.
- Entertainment in shopping centres - research on consumer reaction and response - how has this trend changed and why - what events will draw increased customers and will they spend money when there?.
- How to align tactical events to strategic direction for all classifications of shopping centres from neighbourhood to super regionals.
- The change in consumer reaction to tactical campaigns and how shopping centres can adapt marketing to meet this challenge.
- Successful worldwide campaigns, including advertising, promotional concepts and ideas.
- Evaluation of marketing/campaign activity.
- The big picture; centre ambience, display and signage.
Module E - Essential Requriements: Advanced: 15 points
An advanced level subject, this module outlines the soft skills needed to be an effective manager. Content is interesting and varied and addresses such things as team building, the centre management team enviroment, managing up and down and adding value to your role. Personal development & motivation sessions are also included as well as ways to build credibility with your retailers.
Sessions discuss & workshop:
- Moving out of your comfort zone - challenge yourself.
- Adding value to the Marketing managers role.
- Adding value to centre results through management and motivation.
- Managing and reviewing staff performance.
Module S - Social Media and Web Marketing
Course Dates
Costs:
Members: Four Days: $2,280 plus GST per person or Per Day: $570 plus GST per person.
Non Members: Four Days: $2,700 plus GST per person or Per Day: $750 plus GST per person.
Payment Details
As places are limited payment must be recieved by Lyn Flannery & Associates prior to the course.
Cancellations must be notified in writing 21 working days prior to the course otherwise full payment is required.
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